This past week I was at a truly old fashioned "diner" (that happens to be across the street from Popeye's) and out of boredom I was watching how quickly customers were moving through their drive-thru. In a span of eight minutes I saw three cars get their order (none of them had ordered when I started watching.) On average, from order to food pickup they were running about nine to eleven minutes. I'll tell ya...having family in the restaurant business for years that's a horrible service time. Horrible.